Tech is too complex. TechPals brings you peace of mind.

Unlimited tech help — secure, online, anytime.

All your tech questions, answered. Just $8.95/month, no commitment.

TechPals provides friendly, remote tech support for seniors

Why TechPals?

Trusted, vetted experts

You can feel safe with TechPals. Every team member is personally vetted by our founders, so you can trust us to keep your information secure and your questions answered.

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Patient, empathetic service

We understand that technology can be intimidating. The TechPals team is here to listen, support, and guide you at your pace, ensuring you feel comfortable every step of the way.

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Simple, clear solutions

The TechPals experts provide straightforward, user-friendly answers to all your questions. You’ll feel confident using technology and no longer need to rely on anyone else.

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Cancel anytime, no commitment

Your peace of mind matters. The TechPals service is fully flexible — no contracts, no hidden fees. Cancel anytime, hassle-free, with no questions asked, so you always stay in complete control.

Co-founders Jesse and Kaylin are excited to be helping older adults solve their tech issues

About TechPals

TechPals was founded in 2024 by two long-time friends and serial entrepreneurs, Jesse and Kaylin, on a mission to empower adults of all ages to embrace the digital age!

Every team member is thoroughly screened, highly trained, and committed to helping you feel confident with technology, whenever you need us.

Imagine having a trusted tech expert at your fingertips, ready to help anytime, with anything.


TechPals offers unlimited remote tech support for older adults, caregivers, and anyone who needs help with everyday technology. From smartphones and passwords to scam protection and social media, our experts are here to help — clearly, patiently, and on your schedule.

Devices and Setup

  • iPhones, Androids, and other smartphones

  • iPads, Kindles, and other tablets

  • MacBooks, PCs, and laptops

  • Device setup, syncing, and troubleshooting

Apps, Email, and Social Media

  • Email setup and troubleshooting

  • Zoom, FaceTime, and video calling

  • Facebook, YouTube, Instagram, and other apps

  • Texting, group chats, and messaging apps

Online Safety and Security

  • Spotting scams, spam, and phishing attempts

  • Password/account help

  • Managing privacy and security settings

  • Identifying suspicious emails

Everyday Digital Tasks

  • Online shopping and streaming services

  • Organizing photos and digital files

  • Cloud storage and backup support

  • Choosing and setting up new devices

Learn more about TechPals works on our About page, and get all your questions answered in our FAQs.

We’re excited to announce TechPals’ first two physical locations!

TechPals members in New York City and Miami get exclusive access to in-person support — whether it’s phone fixes, device setup, or anything else. See you there!

Smiling elderly couple using a tablet with help from TechPals

Get more from your tech with TechPals

TechPals gives you unlimited, on-demand tech support for older adults, families, and caregivers. Whether you're managing passwords, avoiding scams, or learning new apps, our team is here to help — clearly and patiently.

Subscribe now to feel more confident, secure, and connected.

✓ Simple, clear solutions
✓ Unlimited support
✓ No commitment
✓ Cancel anytime

Do you ever feel like technology is leaving you behind?

Older woman holding smartphone, getting tech help from TechPals

You're not alone.

At TechPals, we know how overwhelming the digital world can feel — especially if you didn’t grow up with it. Whether you're unsure how to use a new phone, avoid a scam email, or join a Zoom call, you're not the only one.

Our trusted tech support team is always just a question away.

TechPals FAQs

  • Once you sign up for TechPals, we’ll give you a dedicated email address that you can send any of your technology questions to! A member of our credentialed team of tech experts will reply promptly to assist you.

    If you live in New York City or Miami, we’re also excited to offer free in-person support at one of our two physical locations!

    Here are some of the most common things we get questions about:

    • iPhones, MacBooks, laptops, and other devices

    • Facebook, Instagram, YouTube, and other social media

    • Password management and identifying scams

    • Device comparisons and recommendations

  • TechPals costs $8.95/month and includes unlimited access to our patient, friendly tech support.

  • You can ask TechPals any question about technology you’d like! Here are some of the most common things we get questions about:

    • iPhones, MacBooks, laptops, and other devices

    • Facebook, Instagram, YouTube, and other social media

    • Password management and identifying scams

    • Device comparisons and recommendations

    And here are some questions we’ve gotten recently:

    • I keep getting a pop-up on my phone saying I’m out of iCloud storage. What does this mean? Do I have to do something?

    • How can I keep track of all my passwords?

    • My Macbook just broke. What’s the best laptop I should buy?

    • How do I know if an email is a scam or not?

    Learn more on our FAQs page or our About page.

  • TechPals is just beginning to offer phone and video support, but not yet publicly. If you’re interested, send us an email at team@techpals.org and you’ll be the first to know when we launch!

  • TechPals was started in 2023 by a team of Harvard students and alumni. Technology is more critical to our lives and relationships than ever before, but with so many new devices, apps, and systems, it can be hard to keep up. We believe everyone should feel empowered to use technology to their advantage. If you have questions or feedback, send us an email at team@techpals.org. We’d love to hear from you!

    Learn more on our About page or our FAQs page!